Terms and Conditions


Last updated: September 2, 2026

These Terms and Conditions apply to the Auto Detailing Express Lane website, quote requests, appointments, and services. By using this website, submitting a quote request, scheduling an appointment, paying a deposit, or accepting our services, you agree to these Terms and Conditions.

  1. Services

Auto Detailing Express Lane provides professional mobile vehicle detailing, interior and exterior cleaning, paint correction, ceramic coating, odor treatment, mold remediation, headlight restoration, fleet detailing, RV and specialty vehicle detailing, and furniture and upholstery cleaning.

Service availability may depend on location, weather, equipment access, material type, vehicle or furniture condition, and safety considerations.

  1. Quotes and Estimates

Quotes provided by telephone, text message, email, website form, photographs, or other electronic communication are estimates based on the information provided by the customer.

Final pricing may change after an in-person inspection if the condition, size, material, contamination level, requested services, or required labor differs from the information originally provided.

Customers are responsible for providing accurate photographs and complete information about the condition of the vehicle, furniture, upholstery, or other property. Any additional charges will be explained before additional work is performed whenever reasonably possible.

  1. Appointments and Deposits

Submitting a quote form or receiving an estimate does not reserve an appointment.

A $50 deposit is required to secure an appointment unless otherwise stated. The deposit is applied toward the total cost of the scheduled service.

Appointments are not confirmed until the required deposit has been received and Auto Detailing Express Lane has provided confirmation.

  1. Cancellations and Rescheduling

Deposits are nonrefundable.

Customers who have paid a deposit may reschedule their appointment one time, subject to availability. Additional rescheduling, cancellation, failure to provide access, or failure to appear for the appointment may result in forfeiture of the deposit and require a new deposit before another appointment is scheduled.

If Auto Detailing Express Lane must cancel because of unsafe weather, equipment failure, illness, emergency, or another circumstance outside our reasonable control, we will attempt to reschedule the appointment. If we cannot provide the service or agree on another appointment, the customer’s deposit may be refunded or credited toward a future service.

  1. Customer Responsibilities

Customers must provide a safe and lawful location where the requested mobile service can be performed.

Customers must provide timely access to the vehicle, furniture, upholstery, keys, gated property, parking area, or other items necessary to complete the service. An authorized adult should be available or reachable during the appointment.

Customers should remove money, medications, firearms, important documents, fragile items, electronics, and other personal belongings before service begins. Auto Detailing Express Lane is not responsible for items left inside a vehicle or around the service area unless damage or loss is caused by our negligence.

Children and pets should be kept safely away from the working area, equipment, electrical cords, chemicals, and moving vehicles.

  1. Preexisting Damage and Condition

Auto Detailing Express Lane may inspect and photograph the property before and after service.

Customers must disclose known problems, including loose or damaged trim, electrical problems, warning lights, water leaks, aftermarket equipment, cracked surfaces, weakened fabric, previous repairs, unstable paint, dye loss, mold, pests, bodily fluids, sharp objects, or other hazardous conditions.

Normal detailing or cleaning may expose existing damage, wear, stains, discoloration, loose material, failing paint, weakened fabric, or previous improper repairs that were not clearly visible before cleaning.

  1. Results and Limitations

We strive to provide professional, high-quality results. However, complete removal of every stain, odor, scratch, swirl mark, water spot, oxidation, mold condition, discoloration, or defect cannot be guaranteed.

Some damage may be permanent or may require repair, replacement, repainting, additional treatment, or specialized services beyond the original appointment.

Odor removal and mold remediation results depend on the source and severity of the contamination. These services are not medical, environmental-testing, or health-certification services, and we cannot guarantee that a vehicle or item will be free of every mold spore, allergen, microorganism, or odor source.

  1. Furniture and Upholstery Cleaning

Customers are responsible for identifying known manufacturer instructions, cleaning codes, previous treatments, repairs, delicate materials, or existing damage.

Certain stains, discoloration, dye transfer, bleach damage, water rings, fabric wear, shrinking, browning, bleeding, or permanent color loss may not be removable.

Drying time varies depending on the material, weather, ventilation, humidity, and cleaning method. Customers should avoid using cleaned furniture until it is adequately dry.

  1. Hazardous or Unsafe Conditions

Auto Detailing Express Lane may refuse, stop, or reschedule a service when conditions are unsafe or when undisclosed hazards are discovered.

Hazards may include needles, weapons, human or animal waste, active pest infestations, severe mold contamination, dangerous chemicals, unsafe parking areas, aggressive animals, extreme weather, or conditions requiring licensed hazardous-material professionals.

Charges may apply for time, travel, or work already performed before an undisclosed hazardous condition is discovered.

  1. Weather and Service Delays

Because services are mobile, appointments may be delayed, interrupted, or rescheduled because of rain, lightning, extreme temperatures, unsafe conditions, traffic, equipment problems, or other circumstances beyond our reasonable control.

We will make reasonable efforts to notify customers of significant delays or required schedule changes.

  1. Payment

Unless otherwise agreed in writing, the remaining balance is due when the service is completed. Applicable taxes and approved additional charges will be added to the final amount.

Payments may be processed through third-party providers such as Square. Customers are also subject to the applicable payment provider’s terms and privacy practices.

Unpaid balances may prevent the customer from scheduling additional services.

  1. Photographs

Photographs submitted through our quote form may be used to evaluate the requested service and prepare an estimate.

Auto Detailing Express Lane may take before-and-after photographs for documentation, quality control, and promotional purposes. Customers may ask us not to use photographs from their service for marketing. We will not intentionally publish photographs that directly identify a customer without permission.

  1. Inspection and Service Concerns

Customers are encouraged to inspect the completed work during the final walk-through.

Any concern should be reported as soon as reasonably possible, preferably within 48 hours of service completion. Customers should provide photographs and a clear description of the concern and allow Auto Detailing Express Lane a reasonable opportunity to inspect and, when appropriate, correct the issue.

Reporting a concern does not automatically guarantee a refund or free additional service. Each concern will be evaluated based on the circumstances and work performed.

  1. Website Information and Third-Party Links

We attempt to keep website information accurate, but prices, services, availability, descriptions, photographs, promotions, and policies may change.

Our website may contain links to third-party websites, scheduling services, social-media platforms, or payment providers. Auto Detailing Express Lane is not responsible for the availability, content, security, or practices of third-party services.

  1. Privacy

Personal information submitted through this website is handled according to our Privacy Policy.

By providing contact information while requesting a quote or service, you authorize us to respond regarding your request by telephone call, text message, or email. Message and data rates may apply.

  1. Limitation of Liability

To the extent permitted by law, Auto Detailing Express Lane is not responsible for indirect, incidental, or consequential losses resulting from use of the website or services.

Nothing in these Terms excludes or limits responsibility that cannot legally be excluded, including responsibility for damage directly caused by our negligence or intentional misconduct.

  1. Governing Law

These Terms and Conditions are governed by the laws of the State of Louisiana. Any dispute will be handled in an appropriate court with jurisdiction in Louisiana unless the parties agree to another lawful resolution method.

If any portion of these Terms is found unenforceable, the remaining portions will continue to apply.

  1. Changes to These Terms

We may update these Terms and Conditions periodically. Updated terms will be posted on this page with a revised “Last updated” date.

  1. Contact Information

Questions concerning these Terms and Conditions may be directed to:

Auto Detailing Express Lane

Baton Rouge, Louisiana

Phone: (225) 614-5410

Email: info@autodetailingexpresslane.org

Website: https://www.autodetailingexpresslane.org